CQC 'Intelligent Monitoring'
Patients may be aware that the Care Quality Commission (CQC) recently published their 'Intelligent Monitoring' Asssessments which placed GP practices into one of 6 bands according to risk (band 1 being high risk and band 6 being low risk). Boultham ParK Medical Practice was initially placed in band 6.
When we interrogated the data behind the assessment we found it to be inaccurate and appealed to the CQC for it to be corrected. We are please to announce that the Care Quality Commission agreed with our appeal, have re-assessed our grading and that we have now been placed into band 6 (the lowest risk category). We are sorry if the CQC's initial inaccurate grading has given any cause for concern.
All the staff at Boultham Park Medical Practice are committed to continuing to provide the high level of care that we are known for to all of our patients and, as always, we will contiue to listen carefully to all ideas and suggestions for improving our service.
It’s that time of year again. If you are in an at risk group for influenza (see Latest News for more information), it is recommended that you have a flu vaccination every year, not just as a one off. Flu jab appointments can be booked Reception.
Dont forget 2,3 & 4 year old children are invited to have the flu vaccine this year which is given with a nasal spray. Please ask at reception.
Cancelling/Not attending Appoinments. Appointment availaibility is something we monitor regualarly and is always an area of interest to patients. In September 234 patients failed to attend their appointment without letting us know in advance, and in October this increased to 336. These are important appointments that we could have made available to someone else if we had been made aware that they were not going to be attended. Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment. Please help us to help ALL of our patients. Thank you
Appointments outside of normal working hours
Particularly helpful to our working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible. Our extended surgery hours are held on Saturday mornings.