Out of Hours (OOH) Arrangements
During the week from 6.30 pm in the evening to 8.00 am the following morning and at weekends and Bank Holidays there is an emergency doctor service available. Lincolnshire Primary Care Trust is responsible for commissioning this service.
The OOH service can be contacted via 111 when you need help fast, but it isn't a 999 emergency. You can call 111, 365 days a year, to reach a full range of health services, including out of hours, doctors, community nurses, emergency dental care and late opening chemists. Calls from landlines and mobile phones are free - just like 999.
Patients should only ring this number for urgent medical problems that cannot wait until the next day to be treated. The OOH Emergency service is available for an urgent consultation which cannot wait until your GP surgery is open. To protect confidentiality, all patients using the OOH service will be asked to sign a consent form to allow the sharing of your patient records or asked to give consent on the telephone (all calls are voice recorded).
The service is located at the Primary Care Out of Hours Emergency Service (adjacent to A&E at Lincoln County Hospital).If you dial the normal practice number of 01522 874444 you will hear a recorded message asking you to call 111.
If for any reason the the system fails and you are unable to contact the doctor and the emergency persists, then ring 999 without delay. If you live in Lincolnshire, the nearest Accident & Emergency Unit is at
Lincoln County Hospital,
Greetwell Road,
Lincoln,
LN2 5QY
Telephone: 01522 512512.
NHS Direct
In the case of urgent need when the practice is closed you can also call NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.