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Bowel Cancer Screening 

Don't miss out.  Click here for further details

How to use NHS Services

You will be aware that we regularly ask patients to consider how they use the NHS.  Resources are limited yet still many people can still help the local NHS resources cope better by more appropriate use of their local health professionals.  The attached document shows some alternatives and where you should first seek help rather than using the GP or A&E for minor or trivial health concerns.  Please help us to create the capacity for those who really do need our help.  Thank you.

NHS Appointments - Where to go and who to ask first.

Military Veterans

The network aims to enable practitioners and agencies who support the wellbeing of military personnel and veterans in Lincolnshire, to come together to share knowledge, exchange information, explore opportunities and where appropriate to work collaboratively.  Contact details can be found in the attached document

Military Veterans.

Ordering of Repeat Prescriptions

We are having to make some significant changes to the way repeat prescriptions are ordered. These changes are for safety reasons.  Please click here to further details

2017-18 seasonal flu vaccinations.  

It is that time of year again when we look to provide the seasonal flu vaccination to all eligible patients.  We aim to provide the maximum service available over 3 weekends in September and October and these clinics are now open for patients to make there appointments.  Please contact reception to make your appointment

Patients aged 65 and over and those in clinical 'at risk' groups are eligible including children in the 'at risk' groups.  Please see the following leaflet for further guidance.

Attending Appointments

Appointment availability is something we monitor regularly and is always an area of interest to patients and we would like to thank all of our patients who turn up for their appointments on time. To help patients remember appointments, we offer an sms reminder service - please ask at reception for details 

We have previously agreed with the patient participation group that minimising the number of appointments lost through patients who 'did not attend' (DNA) prebooked appointments is a priority.   'DNA' appointments are expensive and effectively lost instead of being offered to someone else with a more urgent problem.  By letting us know in good time that appointments are no longer required helps us to: offer these to someone else; improve access to the GPs and nurses, and helps to reduce appointment waiting time.

Please be courteous to our staff and to your fellow patients and let us know in advance if you no longer need your prebooked appointment.  Please help us to help ALL of our patients.  Thank you

Appointments outside of normal working hours

Particularly helpful to working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible.  Our extended surgery hours are held on Saturday mornings.

Neil Hewson

Practice Manager

 

Patient Advice

Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used.

How your data is used

Information about your individual care such as treatment and diagnoses is collected about you whenever you use health and care services. It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of doctors and nurses in your local hospital.  It is only used in this way when there is a clear legal basis to use the information to help improve health and care for you, your family and future generations.

Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.

You have a choice

You do not need to do anything if you are happy about how your information is used. If you do not want your confidential patient information to be used for research and planning, you can choose to opt out securely online or through a telephone service. You can change your mind about your choice at any time.

Will choosing this opt-out affect your care and treatment?

No, choosing to opt out will not affect how information is used to support your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.

What do you need to do?

If you are happy for your confidential patient information to be used for research and planning, you do not need to do anything.

To find out more about the benefits of data sharing, how data is protected, or to make/change your opt-out choice visit www.nhs.uk/your-nhs-data-matters

Download a copy of the patient leaflet



 
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