Appointments outside of normal working hours

Particularly helpful to our working patients, your GPs provide a limited number of appointments outside of normal opening hours. It was surprising to learn from the recent survey that 39% of patients were unaware of this facility. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible. Times vary so please ask when making an appointment if this is more convenient for you.

Lincolnshire West CCG Consultation

Dr Hindocha, Chair of Lincolnshire West CCG has announced the launch of a consultation to gain the views of patients on the proposed vision, mission and goals. If you require further information you are able to contact the Engagement Team on tel. 01522 515364 or by email to:- public.involvement@lpct.nhs.uk

The consultation period is from 1/4/12 to 30/6/12 so do have your say.

We have a small supply of the draft document in reception and you can also give your views at on-line at https://www.surveymonkey.com/s/3C8DJKX

Local Patient Participation Report

Following feedback on the patient survey results I have now completed the report and plan which is available in full below. Some of the actions are already underway but key to this is the need for a further review of our appointment system which will be completed by the end of May after which I will report on any further changes proposed for comment and, I hope, agreement. Many thanks to those Patient Reference Group (PRG)and Patient Participation Group (PPG)  members who have contributed towards the survey itself, the analysis of the results and the action plan now in place. You can still join either PRG or PPG if interested.

Ray Didcock

Practice manager