Latest PPG Minutes Now Available.
The Patient Participation Group quarterly meeting took place last Wednesday and minutes of the meeting are available in the Patient Group section below. We are always keen to welcome new members to the group so please contact me if you would like more details.
Autumn Newsletter Still Available!
With Winter fast coming in, we will shortly produce our next newsletter so the next few days will be your last opportunity to get your hands on a copy of the Autumn Newsletter produced by Martyn Dilley who pretty much single-handedly launched the quarterly newsletter in 2011. Get yours now, it could be worth a lot of money some day!
Local Patient Participation Report
This report includes our plan to deal with the issues that were raised by patients responding to the annual survey in January this year. The full report and that from last year is available via the Further Information section below.
Appointments outside of normal working hours
Particularly helpful to our working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although more patients now seem aware of this facility, I was surprised to note from the recent patient survey that 28% were not aware. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible. Extended surgery hours are open on all Saturdays through to the end of November and all of December.