Local Patient Participation Report
Many thanks to patients who have responded in record numbers to this year's patient survey. As promised, this has now culminated in a report which includes our plan to deal with the issues that arose. This year's full report and that from last year is available via the Further Information section below.
Appointments outside of normal working hours
Particularly helpful to our working patients, your GPs provide a limited number of appointments outside of normal opening hours. However, we prefer not to disappoint so it's important to stress that this time is for pre-booked appointments only. We are not open for normal service at these times. Although more patients now seem aware of this facility, I was surprised to note from the recent patient survey that 28% were not aware. Although available to all, we would respectfully encourage our non-working patients to avoid these times where possible. Extended surgery hours are open on all Saturdays throughout May.